OVERVIEW
Welcome to Cool Living Club.
The terms “we”, “us” and “our” refer to Cool Living Club. Cool Living Club operates this online store and website, including its content, features, products and services.
Our online store is powered by Shopify, which provides the ecommerce infrastructure that enables us to offer our products and services to you.
These Terms of Service, together with our Privacy Policy, Return and Refund Policy, Shipping Policy and other policies available on our website, govern your access to and use of our website and your purchases from Cool Living Club.
By accessing our website, using our services or placing an order, you agree to these Terms of Service.
Nothing in these Terms limits any mandatory consumer rights that apply to you under applicable law.
SECTION 1 — ACCESS AND ACCOUNT
You must provide accurate, current and complete information when creating an account, placing an order or otherwise using our services.
You are responsible for maintaining the confidentiality and security of your account credentials and for activity conducted through your account.
You may not use our website or services for unlawful or unauthorized purposes.
Where required by applicable law, you must have reached the legal age necessary to enter into a purchase contract or have appropriate authorization from a parent or legal guardian.
SECTION 2 — OUR PRODUCTS
Cool Living Club offers apparel and other products featuring original designs and collections.
Most of our products are produced on demand after an order is placed.
This production model allows us to reduce unnecessary inventory and overproduction.
We work with specialized third-party production and fulfillment partners. Depending on product availability and destination, orders may be produced or shipped from different fulfillment locations.
We may change, add, replace or use additional production and fulfillment partners without changing the contractual relationship between Cool Living Club and the customer.
We make reasonable efforts to display product colors, designs and characteristics accurately. However, colors and appearance may vary slightly depending on your screen, device settings, manufacturing process or materials.
Minor variations resulting from the production process do not necessarily constitute a product defect.
Product availability, specifications, prices and designs may change without prior notice.
SECTION 3 — ORDERS
When you place an order, you are making an offer to purchase products from Cool Living Club.
We reserve the right to accept, reject or cancel an order where reasonably necessary, including in cases involving payment problems, suspected fraud, product availability, pricing errors or other legitimate circumstances.
Payment must be successfully processed before an order can proceed.
Made-to-order production
Most Cool Living Club products enter an automated production process after an order has been accepted.
For this reason, you should carefully verify:
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Product
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Size
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Color
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Quantity
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Shipping address
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Billing information
before completing your purchase.
Changes and cancellations
If you need to change or cancel an order, contact us as quickly as possible.
Once an order has entered production, we may no longer be able to modify or cancel it.
Any mandatory cancellation or withdrawal rights provided by applicable consumer law remain unaffected.
SECTION 4 — PRICES AND PAYMENT
Prices displayed on our website may change without prior notice.
The applicable product price is the price displayed when your order is placed, subject to correction of obvious pricing or technical errors where permitted by law.
Shipping charges, taxes, duties or other applicable costs will be displayed during checkout where possible or otherwise handled according to applicable law and our published policies.
You agree to provide complete and accurate billing and payment information.
Payment methods available may vary depending on your country, currency and checkout configuration.
SECTION 5 — PRODUCTION AND FULFILLMENT
Most Cool Living Club products are manufactured after an order is placed.
Current estimated fulfillment time for most products is approximately 2–5 business days before shipping.
Fulfillment time and shipping time are separate.
Fulfillment estimates may vary because of product availability, destination, seasonal demand, production capacity or circumstances outside our reasonable control.
Cool Living Club may work with multiple production and fulfillment partners and may change or expand its fulfillment network over time.
The customer’s purchase contract remains with Cool Living Club, regardless of which production or fulfillment partner prepares the order.
SECTION 6 — SHIPPING AND DELIVERY
Shipping availability, prices and estimated delivery times depend on the destination, product and fulfillment location.
Delivery times displayed on our website or during checkout are estimates unless expressly stated otherwise.
Orders containing multiple products may occasionally be produced at different facilities and delivered in separate packages.
International shipments may be subject to customs procedures, import duties, taxes or handling charges.
For complete information, please review our Shipping Policy.
Nothing in this section transfers risks to consumers earlier than permitted by applicable consumer law.
SECTION 7 — RETURNS, REFUNDS AND PRODUCT ISSUES
Because most Cool Living Club products are produced on demand, we generally cannot offer voluntary returns, exchanges or refunds solely because a customer:
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Ordered the wrong size
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Selected the wrong color
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Selected the wrong product
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Changed their mind
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Prefers a different fit when the correct item was supplied
Customers should carefully review the relevant Size Guide before ordering.
If an item arrives damaged, defective, misprinted or incorrect, please contact Cool Living Club with your order number, a description of the issue and clear photographs.
Approved claims may result in a replacement, refund or other appropriate remedy.
Our complete conditions are available in our Return and Refund Policy.
Nothing in this section limits mandatory consumer rights provided by applicable law.
SECTION 8 — INTELLECTUAL PROPERTY
Unless otherwise indicated, the Cool Living Club website and its original content, including designs, artwork, graphics, photographs, videos, logos, collection names, branding, text and other creative materials, are owned by or licensed to Cool Living Club and are protected by applicable intellectual property laws.
Purchasing a Cool Living Club product does not transfer intellectual property rights in its artwork or design.
You may not reproduce, copy, distribute, sell, commercially exploit, modify or create unauthorized derivative works from Cool Living Club designs or content without prior written authorization.
Third-party trademarks and intellectual property remain the property of their respective owners.
SECTION 9 — THIRD-PARTY SERVICES AND TOOLS
Our website may use services, applications or tools provided by third parties, including payment providers, ecommerce infrastructure, analytics services, production partners, fulfillment providers and shipping carriers.
These services may be subject to their own terms and privacy policies.
Cool Living Club may add, replace or remove third-party services as the business evolves.
SECTION 10 — RELATIONSHIP WITH SHOPIFY
Cool Living Club is powered by Shopify, which provides the ecommerce infrastructure used to operate this online store.
However, purchases made through our store are transactions directly between the customer and Cool Living Club.
Shopify is not the seller of Cool Living Club products.
Use of Shopify-related services may also be subject to applicable Shopify terms and privacy practices.
SECTION 11 — PRIVACY
Personal information collected through our website is processed according to our Privacy Policy and applicable data protection laws.
Because our store uses Shopify and other service providers, certain information may be processed by third parties where necessary to operate the website, process payments, manufacture products, fulfill orders, provide shipping, prevent fraud or deliver customer support.
Please review our Privacy Policy for additional information.
SECTION 12 — CUSTOMER CONTENT AND FEEDBACK
If you voluntarily provide reviews, comments, suggestions or other feedback regarding Cool Living Club, you confirm that you have the right to provide that content.
You must not submit unlawful, defamatory, infringing, fraudulent or malicious content.
Where permitted by law, you authorize Cool Living Club to use reviews and feedback for legitimate business and promotional purposes.
SECTION 13 — ERRORS AND INACCURACIES
Occasionally our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, availability, shipping costs or delivery estimates.
We reserve the right to correct such errors and update information.
Where an error affects an existing order, we will act in accordance with applicable consumer law.
SECTION 14 — PROHIBITED USES
You may not use our website or services:
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For unlawful purposes
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To violate applicable laws or regulations
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To infringe intellectual property rights
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To transmit malicious software
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To attempt unauthorized access to our systems
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To collect personal information unlawfully
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To conduct fraudulent transactions
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To interfere with the security or operation of our website
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To impersonate another person or organization
We may restrict access to our services where reasonably necessary to protect Cool Living Club, our customers or our service providers.
SECTION 15 — AVAILABILITY OF THE SERVICE
We aim to maintain our website and services continuously, but we cannot guarantee uninterrupted availability.
Maintenance, technical problems, third-party outages, security incidents or circumstances outside our reasonable control may temporarily affect access to our services.
SECTION 16 — WARRANTIES AND CONSUMER RIGHTS
Products supplied by Cool Living Club are subject to any warranties, conformity requirements and consumer protections that apply under applicable law.
Nothing in these Terms excludes or limits warranties or consumer protections that cannot legally be excluded.
SECTION 17 — LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Cool Living Club will not be liable for indirect or consequential losses that were not reasonably foreseeable at the time of purchase.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.
In particular, nothing in these Terms limits mandatory consumer rights.
SECTION 18 — FORCE MAJEURE
Cool Living Club will not be responsible for delays or failures caused by circumstances outside our reasonable control, including severe weather, natural disasters, transport disruptions, customs delays, labor disputes, governmental actions, infrastructure failures or major disruptions affecting production or logistics.
This provision does not affect mandatory rights available to consumers under applicable law.
SECTION 19 — SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will apply to the maximum extent permitted by law and the remaining provisions will remain in effect.
SECTION 20 — NO WAIVER
Failure by Cool Living Club to exercise or enforce a right under these Terms does not constitute a waiver of that right.
SECTION 21 — CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our business, services, technology, suppliers, fulfillment network or applicable law.
The current version will be available on our website.
Where required by law, material changes will be communicated appropriately.
SECTION 22 — GOVERNING LAW AND CONSUMER JURISDICTION
These Terms are governed by applicable Spanish law, without prejudice to mandatory consumer protections that may apply in the country where the customer resides.
Nothing in these Terms deprives consumers of mandatory rights or jurisdiction protections available under applicable law.
SECTION 23 — THIRD-PARTY PRODUCTION AND FULFILLMENT
Cool Living Club currently uses external production and fulfillment services to manufacture and dispatch certain products.
These partners act as service providers in the fulfillment of customer orders and are not the seller to the customer.
Cool Living Club may use different or additional production, fulfillment and logistics providers depending on product availability, destination, operational requirements or future expansion.
The customer's contractual relationship remains with Cool Living Club.
SECTION 24 — COMPLETE AGREEMENT
These Terms, together with our Privacy Policy, Shipping Policy, Return and Refund Policy and any other applicable policies displayed on our website, form the terms governing your use of our services and purchases from Cool Living Club.
Mandatory legal rights remain unaffected.
SECTION 25 — CONTACT INFORMATION
Questions regarding these Terms of Service or an order can be sent to:
Cool Living Club
Email: info@coollivingclub.com
Website: coollivingclub.com
Additional legally required business identification and contact information is provided through our Legal Notice and other applicable sections of the website.
COOL LIVING CLUB
Wear the Rhythm.